Refund Policy

Meta Mavericks Inc. Refund Policy

At Meta Mavericks Inc., we strive to deliver top-notch web design and marketing services to our valued clients. In order to sustain the quality of our offerings, we incur operational expenses, and it is essential for our clients to recognize and adhere to our servicerelated policies. Please familiarize yourself with our refund policy, as all fees collected by Meta Mavericks Inc. are non-refundable. By engaging Meta Mavericks Inc. for web design and marketing services, you automatically agree to our refund and cancellation policy, obliging you to comply with the outlined terms.

Meta Mavericks Inc. Web Development

The nature of web design and development projects demands significant resources, including time, research, and internal expenses. Once a payment or deposit is made, it becomes nonrefundable. Clients, by submitting a deposit payment, acknowledge and accept the pricing outlined in the provided quote. Materials provided by the client to Meta Mavericks Inc. are considered the property of Meta Mavericks Inc., with no expectation of their return.

These materials encompass emails, data, images, or any samples. In the event of a project cancellation, delay, or postponement by the client, all fees will be forfeited and retained by Meta Mavericks Inc. Any additional work beyond the project's original specifications will incur an additional cost to the client, with no exceptions. Meta Mavericks Inc. Search Engine Optimization, Social Media Marketing, & Internet Marketing Services Payments for Search Engine Optimization (SEO), Social Media Marketing, or any Internet Marketing services are non-refundable as per the agreement. Once a payment or deposit is made, our refund policy stands firm without exceptions, even if fees were paid in advance.

Meta Mavericks Inc. Setup Fees

Setup fees are directly attributed to expenses incurred during the setup phase of SEO or Internet Marketing campaigns and are nonrefundable.

Chargebacks

Clients are typically asked to provide credit card or payment information to facilitate the payment process for services. Any chargeback or payment dispute initiated by the client will result in the suspension of services, and, in some cases, the reversal of all work without notice. Clients will also be liable for the chargeback fee issued by the credit card company. Outstanding balances resulting from chargebacks must be settled in full before service restoration, file delivery, or project commencement.

Website Hosting Services

All hosting payments, whether for the present or past months, are non-refundable. Web hosting accounts are set up from the order date and are allotted specific server resources based on the purchased plan. Upon installation of a client's hosting account, payment is considered due. If a client fails to utilize a hosting account set up by Meta Mavericks Inc., fees remain due and are non-refundable. Hosting billing cycles persist until a 30-day cancellation notice is received in writing from the client.

Account Suspension

Hosting payments that are 15 days past due will trigger an account suspension. Hosting paid up to 12 months in advance, if canceled before the expiration date, will be refunded for the remaining months. Meta Mavericks Inc. reserves the right to disable or terminate a user's account, services, or contract in case of policy violations, and such termination will not be eligible for a refund. For a comprehensive understanding of our policies, please also review our TERMS AND CONDITIONS.